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CHAPEL DOWN INVESTOR INFORMATION AND FAQ'S
This page shows information for investors in Chapel Down Group plc. If you are an investor in Curious Drinks Ltd please visit our Curious Investor Page.
HOW DO I CLAIM MY CHAPEL DOWN SHAREHOLDER BENEFITS?
If you have purchased shares via ISDX or a nominee account, in order to receive your shareholder benefits we require you to send proof of your shareholding (as we will not automatically receive your details). Please post or email a copy of your Contract Note or Share Certificate, along with your postal address and email address. You will then be added to our shareholder database and will receive a Shareholder Welcome pack by post (which will include a shareholder privilege card for shareholders with 2000+ shares) You will then be able to claim your benefits using your card at the winery and to make purchases on this website.
Claim your benefits by calling the Sales Office on 01580 763033, visiting our shop or by purchasing online quoting your shareholder privilege card number. (See below, Terms and Conditions apply).
SHAREHOLDER PURCHASES ON WWW.CHAPELDOWN.COM
Please get in touch with proof of your shareholding in order that we can add you to our database (and send you a shareholder privilege card for qualifying shareholders). See above for the proof we need.
On receipt of your card you will be able to register with this website using your card number. Click here to Register Now. The Account name and details must match the name and details we have on our database.
We will check your registration against our database and verify your status as a qualifying shareholder. Once verified, you will receive a confirmation email stating that your account has been moved into the Shareholder1 Group. (Please do not place an order before you have received confirmation).
On receipt of the email, when you next log in to the site you will be recognised as a shareholder and you will be able to view products at the shareholder price and add them to your basket in the usual way. (The usual price will be slashed and the shareholder price will be shown below).
WHAT TO DO IF YOU HOLD 500 - 1999 SHARES
If you hold between 500 and 1999 shares and want to use your one-off 25% discount voucher online, please Register on the website as usual (do not complete the Shareholder Number box). Then contact the Sales Office on 01580 763033 or email to tell them that you have registered. We will check your registration against our database and will move your Account into the Shareholder2 group and you will then be able to continue with your purchase using your voucher sent to you in your welcome pack.
SHAREHOLDER BENEFITS TERMS & CONDITIONS:
For a full list of shareholder benefits please visit our Investing in Chapel Down page.
All offers are subject to availability. Shareholder discounts cannot be used in conjunction with any other offer / case price promotion. Your privilege card is valid only whilst you remain a shareholder. The benefits of your shareholding are exclusive to you and cannot be transferred to friends or family. We reserve the right to ask you for proof of identity and shareholder purchases will be checked against our database of current shareholders. Please sign your card and keep your card/ vouchers in a safe place as we can’t issue any replacements.
Please book a table with the restaurant direct by calling The Swan restaurant on 01580 761616 quoting Chapel Down Shareholder Discount and your Privilege Card Number. Certain dates will be excluded and discount is not in conjunction with any other offer or special event. Max table size of 4 people, shareholder must be present.
Products purchased using shareholder discount should be for personal consumption only and not for resale. If you are interested in becoming a Trade Customer please talk to us, trade customers benefit from trade prices, credit terms, sales support and promotional material.
Shareholder benefits are not applicable to those investing through investment clubs or groups.
Shares can be purchased in joint names by couples living at the same address if both names are shown on the proof of shareholding; we will treat this as joint ownership and one shareholder privilege card will be allocated per couple. Shareholder benefits cannot be offered to two or more friends purchasing shares under joint names.
The beneficial shareholder is the person(s) named on the Share Certificate or Contract Note. Chapel Down cannot amend these details unless we receive written proof of a change of ownership.
Shares can be held in a SIPP personal pension or nominee account as long as we receive proof of shareholding from the individual or their representative.
Shareholder benefits are only available when purchasing products directly from Chapel Down, via our shop, mail order service or website.
Annual benefits such as guided tour vouchers will be issued once a year by post for all current shareholders.
Please keep us updated if your contact details change and don't forget to provide us with an email address so that we can keep you updated with news and offers from Chapel Down. We will never pass your details on to any third party.
GENERAL ENQUIRIES OR TO UPDATE YOUR DETAILS:
T: 01580 763033
BOOK A GUIDED TOUR:
T: 01580 766111
MAKE A RESERVATION AT THE SWAN RESTAURANT:
T: 01580 761616