If you have had a particularly enjoyable visit to Chapel Down or would like to suggest improvements, we would love to hear from you.  Please contact us on retail@chapeldown.com.
You can also read our recent reviews on Trip Advisor, we are proud to have been awarded a Trip Advisor Certicate of Excellence in 2014 and 2015.

Guided ToursVineyard Walks
As a shareholder I treated my wife to our first tour of the vineyard followed by lunch back in August.
This is a belated thanks for a fantastic few hours.
The tour was very informative and the tasting session after the tour gave us the chance to deviate away from our usual selections and sample some new bottles.
The meal in the restaurant was superb.
All of the staff on the tour, in the shop and in the restaurant were excellent and made our first visit very enjoyable.
Good luck with the harvest and we are looking forward to our next visit.

October 2015

Dear Mr Thompson, 

I write to congratulate you o the excellent guided tour of your establishmentwe rceived when your guide, James McLean, escorted us...we have previously undertaken wine tours in Germany, France and Australia, I can assure you that none were so well explained or as interesting as James' tour. Needless to say, we enjoyed the wine tasting, learning the etiquette and selecting some bottles to take away with us. 
We really hope that you will be able to expand your wonderful winery and look forward to bringing our guests on tour again soon.

August 2015

Inspite of the appalling weather my partner and I experienced a truly interesting afternoon.

We started with lunch at The Swan the food was excellent and the waiting staff were friendly
Then we went on the tour the tour guide James was very knowledgeable and had a passion which showed.
Please convey our thanks to all your staff.

August 2015

Hi Chapel Down,

We and 11 friends came to Chapel Down yesterday, and had the most fantastic experience. We were hosting friends who are all wine lovers, and between the group we have done wine tastings and vineyard tours around the world. James was an excellent tour guide; very knowledgeable and unruffled by any of the questions we peppered him with! He crammed loads of information into our tour, and had a great rapport with the group who were all of different ages. We would like to pass our thanks to him, but also highlight his skill and effort to your management. Several of the group remarked that this was the best tour they had done, and they had learned things from James that they hadn’t from vineyards in France, the US and South Africa.

Thank you to everyone who made our day so enjoyable – the staff in the shop, but most especially James.

August 2015

Dear Lucy,

I just wanted to send a belated thank you for making our trip on Friday a great experience! We had a wonderful time touring the vineyard, tasting the wines and indulging in a lovely meal at the Swan.
Please pass on our thanks to the whole team – and the lovely guys at Old Diary Brewery.
It was a day we won’t forget (well… maybe a little bit).

Thanks again,

August 2015

Hi Lucy, Rachel – and especially David!

A mega THANK YOU for a super successful visit to Chapel Down today.
It has been hugely well enjoyed and appreciated by all 15 travellers from the Warlingham & District Probus Club, and on a personal note I can’t thank you enough for making MY day so much easier than might otherwise have been the case.
David – you’re a star! A superb Tour, so informative, and so well presented. ‘Thank You’ is hardly adequate, but to a Man (and Woman!) every one of our Group commented hugely positively on your ‘performance’.
And Lucy and Rachel – I’m so glad that I finally managed to meet you both; and thank YOU for your massively helpful assistance with the arrangements from the outset (back in April!).

It’s been brilliant, and I look forward to a return visit.

July 2015